Anti-Money Laundering Policy
AFC is committed to preventing money laundering and complying with all applicable anti-money laundering (AML) laws and regulations. This Anti-Money Laundering Policy outlines our procedures for detecting and preventing money laundering activities.
1. Compliance with AML Laws and Regulations:
AFC is subject to AML laws and regulations in all jurisdictions where we operate. We are committed to complying with these laws and regulations and maintaining the highest standards of integrity and ethics in our business operations.
2. Customer Due Diligence:
We conduct thorough customer due diligence procedures to verify the identity of our clients and assess the risk of money laundering activities. These procedures may include:
- Obtaining identifying information from clients, such as name, address, date of birth, and government-issued identification
- Verifying the identity of clients through reliable and independent sources.
- Assessing the nature of the client's business or relationship with us.
- Monitoring transactions and account activity for suspicious or unusual behaviour.
We maintain detailed records of our customer due diligence procedures, transactions, and communications with clients. These records are kept confidential and are made available to regulatory authorities upon request.
4. Confidentiality:
We respect the confidentiality of our clients' information and only disclose information to third parties as required by law or regulation.
5. Compliance Oversight:
We have designated compliance officers responsible for overseeing our AML compliance programme and ensuring that our policies and procedures are effective and upo-dadate.
6. Sanctions Compliance:
We comply with all applicable sanctions laws and regulations and screen our clients against relevant sanctions lists.
7. Review and Update:
We regularly review and update our AML policies and procedures to ensure that they remain effective and compliant with evolving laws and regulations.
1. Client Responsibility:
Clients are encouraged to contact AFC directly to resolve any issues or disputes before initiating a chargeback. We are committed to addressing our clients' concerns and finding a satisfactory resolution whenever possible.
2. Chargeback Process:
If a client initiates a chargeback with their bank or credit card issuer, we will be notified of the dispute. We will then investigate the transaction and provide any necessary documentation to support our case.
3. Dispute Resolution:
We strive to resolve chargeback disputes in a fair and efficient manner. Our goal is to reach a mutually satisfactory resolution that addresses the client's concerns while protecting the integrity of our business.
4. Chargeback Fees:
In some cases, chargebacks may result in additional fees imposed by our payment processors or financial institutions. These fees will be passed on to the client responsible for the chargeback.
5. Fraudulent Chargebacks:
We take fraudulent chargebacks seriously and will vigorously defend ourselves against any unfounded claims. Clients who initiate fraudulent chargebacks may be subject to legal action and may be banned from using our services in the future.
6. Communication and Cooperation:
We encourage open communication and cooperation between AFC and our clients to resolve chargeback disputes in a timely and amicable manner. Clients are encouraged to contact us directly with any concerns or issues before initiating a chargeback.
Contact Us:
If you have any questions or concerns about our anti-money laundering policy or our AML compliance programme, please contact us at support@altficapital.com
By using our services, you agree to comply with our anti-money laundering policy and cooperate with our AML compliance programme.